I refused to renew my subscription for $34.99 a year at my old place. I put in for a transfer from another company. cost $9.99
It said it'd only take 48 hours
5 days later, I hadn't received an email. they email the admin to "ok" the transfer. Obviously, i am listed as the admin.
This morning, i got an email from my old provider saying "only $7.99 to renew for a year now!" I checked it out.
Yep, they marked it from $34.99 to $7.99! wtf? Even better?
5 years for $34.99.
needless to say, i now have my domain name for 5 years.
and the other service? i can hardly believe this part...they canceled the transfer and refunded me! WHOA! GOOD CUSTOMER SERVICE?!? NO WAY!!!
so, even though i didn't end up using them, namecheap.com, i give you a quick shout-out for having good customer service. nicely done.